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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Best bank

Nothing is too much trouble, always willing to help and give lots of excellent advice Reviewed on: 13th February 2026

I have contacted them a number of times and find the...

I have contacted them a number of times and find them very helpful and very efficient Reviewed on: 13th February 2026

I’ve had an excellent experience with this bank from...

I’ve had an excellent experience with this bank from day one. The account was quick and simple to set up, the mobile app is very user-friendly, and all transactions are fast and reliable. Customer service is always professional, helpful, and responsive whenever I have a question. I also appreciate the clear notifications, strong security, and the overall smooth day-to-day banking experience. It makes managing my money stress-free. I highly recommend this bank to anyone looking for modern, efficient, and trustworthy banking Reviewed on: 13th February 2026

Chase current account

Easy to contact Chase when needed. Slick online banking set up. Very pleased. Reviewed on: 13th February 2026

So easy online, really fast response to a recent fr...

So easy online, really fast response to a recent fraudulent incident, excellent customer service Reviewed on: 13th February 2026

User friendly

User friendly with benefits of the savings account Reviewed on: 13th February 2026

Chase bank discriminate against elderly by only acce...

Chase bank discriminate against elderly by only accepting passport or driving licence as id! Reviewed on: 13th February 2026

Trouble free banking.

Trouble free banking. Clear information, useful summaries good service. Reviewed on: 13th February 2026

Been great from start to finish.

Been great from start to finish. No problems at all, easy to set up savings pots Reviewed on: 13th February 2026

Cashback

The 1% cashback means I basically pay for everything using my chase card. As a student it gives you a bit of extra money and you don’t have to do anything you are not already doing. The app also makes it easy to transfer money between accounts. Reviewed on: 13th February 2026

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