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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Current account

Easy to apply and manage. Can be used overseas and exchange rate is good. Great with alerts Reviewed on: 13th February 2026

Been so good from the day I opened the account till...

Been so good from the day I opened the account till now. Easy to contact and you speak to humans! App works well and very easy to use and since opening the account my experience with it has been great. Reviewed on: 13th February 2026

Great bank

Great customer service, easy app to navigate Reviewed on: 13th February 2026

Convenient current account

Chase accounts are easy to operate, easy to transfer between current and savings accounts, and fee free spending abroad Reviewed on: 13th February 2026

Chase customer service - second to none!

When on the few occasions I have had to contact Chase for assistance I have received respectful, efficient excellent service. On one occasion I thought some suspicious activity had taken place on my account. Chase customer service explained what had happened, what I had done and gave me confidence and reassurance that all was good and there had been no security breach. Really excellent service provided Reviewed on: 13th February 2026

Easy to set up and use.

Easy to set up and use. Great features with cashback and savings. App is sleek and easy to navigate. Reviewed on: 13th February 2026

Great account, 1% cash back on groceries shopping only

Great account, 1% cash back on groceries shopping only Reviewed on: 13th February 2026

Brilliant account and I love the App

My only tiny issue is not having joint accounts otherwise this would be totally unbeatable Reviewed on: 13th February 2026

Proud to have a Chase account

Great easy app to use, good on line support that converts to a call very easily if you need more support. Great cashback and roundup facilities Reviewed on: 13th February 2026

Excellent customer service,

Excellent customer service, if I have a problem, or a question. I Love having individual accounts inside my main current account. Earning interest as well. No worries about charges on purchases abroad. Easy to move money around my accounts. Reviewed on: 13th February 2026

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