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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

It's a really good account allowing you to round up...

It's a really good account allowing you to round up purchases which will go into a savings account. I also get cashback when using my card. The ability to track where I'm spending my money is very useful. There are no fees for using your card abroad either! Reviewed on: 15th February 2024

It’s so easy to use, cash back is great and rewards...

It’s so easy to use, cash back is great and rewards are excellent way to save money Reviewed on: 15th February 2024

Quick and effective service.

Quick and effective service. Strong communication. Encouraging incentives to save and spend too. Reviewed on: 15th February 2024

Costumer service is amazing compared with other banks.

Costumer service is amazing compared with other banks. Fast reply and always very helpful. Saving account has a great interest rate. I love the fact that I get cash back for my spending. Reviewed on: 15th February 2024

Must have on Apple Pay

I have loved having this app it is so user friendly with real time transactions in plain £ currency. The versatility of the app means I can shop freely abroad and withdraw without any surprise fees! I use my chase account as my main account and have loved doing so Reviewed on: 15th February 2024

Good Rates and Service

Good rates. Cashback. Phones answered promptly. App is easy to use. Reviewed on: 15th February 2024

Fantastic banking experience, very easy to set up my...

Fantastic banking experience, very easy to set up my account. The app is easy to use and incredibly intuitive. Very happy with the interest rates offered to customers, both for the current account and savings. The security precautions in place are of a high standard. Reviewed on: 15th February 2024

Chase why would you not open an account with them

App easy to navigate. Chat box actually responds to humans. Statements easy to view and transfer etc easy to navigate online. Bonus such as rewards and round up - small things but a nice touch. Reviewed on: 15th February 2024

Chase - the Number One in Banking!

Since opening current & savings accounts, I have nothing negative to say. Everything just works! The App is easy to use, communication is excellent and my money is making money all the time! Reviewed on: 15th February 2024

International and domestic banking

Whether it be international travel or home, Chase have been efficient and effective at communicating payments transfers and interest rates on my current account. It feels like real time banking which makes you feel secure as a customer. Reviewed on: 15th February 2024

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