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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

It’s great.

It’s great. Cash back is such a winner Reviewed on: 15th February 2024

Is fantastic customer service

I've had 1 of 2 occasions to call case. We've certain problems and they've been absolutely excellent sorted. All that result, my issues ring an arrows too. Absolutely , fantastic customer services this , thank you Reviewed on: 15th February 2024

Excellent service & easy to use online banking service.

Excellent service & easy to use online banking service. Reviewed on: 15th February 2024

Best banking app

Best banking app, so easy to use and the account adds interest to the balance Reviewed on: 15th February 2024

Very safe and user friendly service and platforms.

Very safe and user friendly service and platforms. Just a shame they don’t have a credit card service yet! Reviewed on: 15th February 2024

The app is so easy to use.

The app is so easy to use. The layout is great and really easy to understand and clearly see what money you have where! The cash back feature is great and I like the feature to round up from your spending into a savings account. Reviewed on: 15th February 2024

Great products, super easy and functional App.

Great products, super easy and functional App. Great linked instant access savings account interest rate. Really happy with my Chase accounts Reviewed on: 15th February 2024

Very professional staff, always available to support.

Very professional staff, always available to support. The cashback offer is amazing and the app is easy to use. Reviewed on: 15th February 2024

Next big bank!

The bank is very flexible, expansive and provides opportunities to save. The customer service is quick and effective. They’re straight to the point and follow up with assistive questions. I don’t feel frustrated but relieved that my issue is fixed. However, the only additional feature I would add is virtual, replaceable cards. Reviewed on: 15th February 2024

Does the important stuff well

Clear, easy to use app and good savings interest rate. It’s what banks should do. Reviewed on: 15th February 2024

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