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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very nice for saving, good customer service, overall...

Very nice for saving, good customer service, overall very happy about it. Reviewed on: 13th February 2026

cash back and no foreign exchange

this is the best combo, not a lot debit card have both benefits in UK Reviewed on: 13th February 2026

Good communication

Good communication, excellent advise when transferring monies to a savings plan. Easy to use app. Reviewed on: 13th February 2026

Easy to operate current account in the app.

Easy to operate current account in the app. Can set up payments and move money to other CHASE accounts. Reviewed on: 13th February 2026

easy to switch & use app

It was so easy to do the current account switch. I’ve had no issues with it being an online only bank because everything I want is within the app. It always anticipates my needs eg copy buttons for sharing account info. It’s also easy to see a breakdown of spending. Reviewed on: 13th February 2026

I like it

I like the round up function and the ease of the app Reviewed on: 13th February 2026

Great app, benefits of return on using debit account...

Great app, benefits of return on using debit account card. Just shopping and accumulating nice interest on round ups Reviewed on: 13th February 2026

Best bank

Nothing is too much trouble, always willing to help and give lots of excellent advice Reviewed on: 13th February 2026

I have contacted them a number of times and find the...

I have contacted them a number of times and find them very helpful and very efficient Reviewed on: 13th February 2026

I’ve had an excellent experience with this bank from...

I’ve had an excellent experience with this bank from day one. The account was quick and simple to set up, the mobile app is very user-friendly, and all transactions are fast and reliable. Customer service is always professional, helpful, and responsive whenever I have a question. I also appreciate the clear notifications, strong security, and the overall smooth day-to-day banking experience. It makes managing my money stress-free. I highly recommend this bank to anyone looking for modern, efficient, and trustworthy banking Reviewed on: 13th February 2026

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