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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

I’ve had an excellent experience with this bank from...

I’ve had an excellent experience with this bank from day one. The account was quick and simple to set up, the mobile app is very user-friendly, and all transactions are fast and reliable. Customer service is always professional, helpful, and responsive whenever I have a question. I also appreciate the clear notifications, strong security, and the overall smooth day-to-day banking experience. It makes managing my money stress-free. I highly recommend this bank to anyone looking for modern, efficient, and trustworthy banking Reviewed on: 13th February 2026

Chase current account

Easy to contact Chase when needed. Slick online banking set up. Very pleased. Reviewed on: 13th February 2026

So easy online, really fast response to a recent fr...

So easy online, really fast response to a recent fraudulent incident, excellent customer service Reviewed on: 13th February 2026

User friendly

User friendly with benefits of the savings account Reviewed on: 13th February 2026

Chase bank discriminate against elderly by only acce...

Chase bank discriminate against elderly by only accepting passport or driving licence as id! Reviewed on: 13th February 2026

Trouble free banking.

Trouble free banking. Clear information, useful summaries good service. Reviewed on: 13th February 2026

Been great from start to finish.

Been great from start to finish. No problems at all, easy to set up savings pots Reviewed on: 13th February 2026

Cashback

The 1% cashback means I basically pay for everything using my chase card. As a student it gives you a bit of extra money and you don’t have to do anything you are not already doing. The app also makes it easy to transfer money between accounts. Reviewed on: 13th February 2026

Internet account so easy to use

Internet account so its easy to check my balances. Instant message when cash goes in or withdrawn. When my card was hacked superb action to protect my account and refund me. Reviewed on: 13th February 2026

Excellent service...

Everything is so easy to do and the customer service team are always there to help Reviewed on: 13th February 2026

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