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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

1% cashback

1% cashback on a current account is great, I do not use credit cards so to have this on a current account is fantastic. Although I preferred when I could earn over £15 a month for those months where I’d buy a yearly travelcard for example. This is a minor point because the customer service is great as I queried a transaction at about 10pm and it was resolved within 5 minutes! Reviewed on: 15th February 2024

Excellent bank who provide great service

Excellent bank who provide great service Reviewed on: 15th February 2024

Good cashback

Great to see a bank offering 1% cashback on spending Reviewed on: 15th February 2024

Very helpful and easy to use , good for savings...

Very helpful and easy to use , good for savings Reviewed on: 15th February 2024

Excellent easy to use

Easy of use. Statements exact months so easy to balance. Bank in my pocket at all times. Reviewed on: 15th February 2024

Great bank to deal with.

Great bank to deal with. Customer services professional and polite. Great features in the app. Reviewed on: 15th February 2024

It’s been amazing!

It’s been amazing! Quick and easy to use and sign up! Benefits too! An amazing experience! Reviewed on: 15th February 2024

Quick repsonse from customer service if ever an issu...

Quick repsonse from customer service if ever an issue or hold for a large transaction, good intrest on savings and 1% cashback are an amazing bonus Reviewed on: 15th February 2024

good the app easy to use when need help it easy to...

good the app easy to use when need help it easy to do upload money on your card is easy to do Reviewed on: 15th February 2024

Ive been with chase for a couple of years now and it...

Ive been with chase for a couple of years now and it's bee the best two years with any bank. I get rewarded for spending and saving i was with natwest rewards previously but this account is way better, and on the rare occasion ive had to contact them they have deaalt with my issue promptly, truly great service. Reviewed on: 15th February 2024

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