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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48943 reviews)

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4.94

Based on 48,943 reviews, last reviewed 27th Mar 2026

448500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

an excellent bank. I like Chase bank they’re alright. The only thing I would’ve liked to have seen is a bank in London or England. It doesn’t have to be any particular c... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48943)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

1% cashback on supermarket only is very limited.

1% cashback on supermarket only is very limited. No other benefits Reviewed on: 13th February 2026

Chase is easy to set up, the app is user friendly, g...

Chase is easy to set up, the app is user friendly, great perks and reliable, Reviewed on: 13th February 2026

Great bank to use.

Great bank to use. Very easy to navigate Reviewed on: 13th February 2026

Always been there if I need questions answering or help

Always been there if I need questions answering or help Reviewed on: 13th February 2026

Seamless user experience on app.

Seamless user experience on app. Good perks such as cashback. Good customer service if there are ever any issues (which is rare). Efficient to set up a new payee, whilst on other bank platforms it can be a hassle. Reviewed on: 13th February 2026

Excellent app, with real time banking.

Excellent app, with real time banking. There is a very helpful phone assist system, with outstanding customer support Reviewed on: 13th February 2026

Great online bank account

The account was super easy to open. Communication is good and I have never had any issues with app. Any queries are answered promptly. Reviewed on: 13th February 2026

Easy to use and efficient with their notifications w...

Easy to use and efficient with their notifications when I use the card Reviewed on: 13th February 2026

Very easy resolving any issue that arise and UK cal...

Very easy resolving any issue that arise and UK call center Reviewed on: 13th February 2026

Easy to use

Easy to use and great value. Love the way you can rapidly move money across accounts and the integration with JPM Personal Investing Reviewed on: 13th February 2026

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