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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase customer service - second to none!

When on the few occasions I have had to contact Chase for assistance I have received respectful, efficient excellent service. On one occasion I thought some suspicious activity had taken place on my account. Chase customer service explained what had happened, what I had done and gave me confidence and reassurance that all was good and there had been no security breach. Really excellent service provided Reviewed on: 13th February 2026

Easy to set up and use.

Easy to set up and use. Great features with cashback and savings. App is sleek and easy to navigate. Reviewed on: 13th February 2026

Great account, 1% cash back on groceries shopping only

Great account, 1% cash back on groceries shopping only Reviewed on: 13th February 2026

Brilliant account and I love the App

My only tiny issue is not having joint accounts otherwise this would be totally unbeatable Reviewed on: 13th February 2026

Proud to have a Chase account

Great easy app to use, good on line support that converts to a call very easily if you need more support. Great cashback and roundup facilities Reviewed on: 13th February 2026

Excellent customer service,

Excellent customer service, if I have a problem, or a question. I Love having individual accounts inside my main current account. Earning interest as well. No worries about charges on purchases abroad. Easy to move money around my accounts. Reviewed on: 13th February 2026

Easy site to navigate and to move money between acco...

Easy site to navigate and to move money between accounts Reviewed on: 13th February 2026

Every time I’ve needed help they have been so helpfu...

Every time I’ve needed help they have been so helpful to get issues resolved quickly Reviewed on: 13th February 2026

Best bank ever

Very good bank and cherish by others Reviewed on: 13th February 2026

Great product

Simple to use, honest and transparent , good rates easy to understand, would recommend Reviewed on: 13th February 2026

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