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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent bank.

Excellent bank. Good rates and allows me to have many savings pockets Reviewed on: 13th February 2026

The app is so easy to navigate and there are lots of...

The app is so easy to navigate and there are lots of helpful information to help you get the most of your money Reviewed on: 13th February 2026

Simple app and easy answers in chat.

Simple app and easy answers in chat. Reviewed on: 13th February 2026

Excellent bank, would highly recommend

Excellent bank, would highly recommend Reviewed on: 13th February 2026

Great service and never any problems

Great service and never any problems Reviewed on: 13th February 2026

Love that Chase is easy to use on holiday and gives...

Love that Chase is easy to use on holiday and gives you great rates and no fees. Great customer service too. Reviewed on: 13th February 2026

Easy to use.

Easy to use. Getting interest as cash back. Best of all - no transaction frees when abroad! And the best rate of exchange. Reviewed on: 13th February 2026

Chase makes life easy both in the UK and abroad.

I really enjoy using a bank that provides an easy to use app. It’s very useful to be able to use the account abroad. I often withdraw cash from ATMs within the EU. Never had any issues at all. I also use a Chase credit card. Great to have them both in my digital wallet. Reviewed on: 13th February 2026

Best UK Current Account

Great rates . Easy to use app . Brilliant Customer service Reviewed on: 13th February 2026

I was a Barclays customer for 40 years and moved to...

I was a Barclays customer for 40 years and moved to Chase 4 years ago. Their customer service is excellent because it is immediate. Reviewed on: 13th February 2026

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