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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

When things go wrong, they act swiftly to make it right

When things go wrong, they act swiftly to make it right! I had a problem with a foreign transaction which they resolved quickly. I also pay no fees on foreign transactions when I travel and earn interest on what I keep. Reviewed on: 15th February 2024

Easy to use app but and easy everyday banking with a...

Easy to use app but and easy everyday banking with added rewards Reviewed on: 15th February 2024

It’s the best thing I’ve ever done financially it’s...

It’s the best thing I’ve ever done financially it’s all so easy both in England and abroad Reviewed on: 15th February 2024

Excellent App, great cash back offers.

Excellent App, great cash back offers and good interest rats on savings account. Reviewed on: 15th February 2024

Great cashback rewards!

Great cashback rewards! Easy to use app with instant updates Reviewed on: 15th February 2024

I love my new chase current account although actuall...

I love my new chase current account although actually it’s not that new any more! The app is fab and I’m always trying to get my friends to join. Think the cash back feature is inspired! Reviewed on: 15th February 2024

I have only on one occasion called customer service...

I have only on one occasion called customer service in my long time with the bank. It was dealt with professionally promptly and the first time. They are transparent in their dealings and I cannot put enough emphasis on the exemplary service they provide. Little I need to say nothing goes wrong hence the one call to them over my time with the bank. Reviewed on: 15th February 2024

Great App.

Great App. Very easy to use. Just wish Chase came up with all the other banks when making a payment to credit cards. Reviewed on: 15th February 2024

Chase Bank has consistently proven to be a reliable...

Chase Bank has consistently proven to be a reliable and efficient financial institution, offering a wide range of services tailored to meet the diverse needs of its customers. From personal banking to investment opportunities, Chase delivers on its promise of quality service and convenience. One of the standout features of Chase Bank is its user-friendly online and mobile banking platforms. These platforms are intuitive and easy to navigate, allowing customers to manage their accounts, transfer funds, pay bills, and even deposit checks remotely with ease. The mobile app, in particular, offers a seamless banking experience, providing access to account information and transaction history at the touch of a button. In addition to its digital offerings, Chase Bank boasts an extensive network of branches and ATMs, making it convenient for customers to access their accounts and services in person. The bank’s customer service representatives are knowledgeable and helpful, providing assistance and support whenever needed. Chase Bank also stands out for its competitive interest rates on savings accounts and certificates of deposit, allowing customers to grow their money over time. Moreover, the bank offers a variety of credit card options with attractive rewards and benefits, catering to different spending habits and lifestyles. While some customers may experience occasional issues or delays, Chase Bank generally excels in providing reliable and efficient banking services. Overall, Chase Bank is a solid choice for individuals and businesses seeking a trusted financial partner. Reviewed on: 15th February 2024

Love the banking app nice and easy to use great cust...

Love the banking app nice and easy to use great customer service would highly recommend it to my friends and family. One percent cashback is really helping me out Reviewed on: 15th February 2024

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