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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48989 reviews)

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4.94

Based on 48,989 reviews, last reviewed 25th Apr 2026

7597% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Current Account My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage ev... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Brilliant

Brilliant. Very competitive current account and reliable service Reviewed on: 15th February 2024

Super easy acount to set up instant notifications...

Super easy acount to set up instant notifications 5 star brand wish I had joined earlier Reviewed on: 15th February 2024

1% Cashback has been nice.

1% Cashback has been nice. Been helpful after forgetting I have it, The App is also easy to navigate and straightforward to use. Card is sleek and I haven't missed having to go into the bank. Reviewed on: 15th February 2024

Excellent bank

Easy to use especially abroad good incentives cash back roundup as well as excellent service when I needed following a company going bust without goods which they refunded Reviewed on: 15th February 2024

Never had any issues, it just works

Never had any issues, the cashback is consistent, the savings features just work. Been with chase now for a year and even switched to it from my main account from Halifax, which I had for 14 years. No complaints for the service. Reviewed on: 15th February 2024

Customer service is excellent

Customer service is excellent, great range of products and services, nice interest rates on account balances, easy of use of app. Reviewed on: 15th February 2024

Easy to use great app great overall

Easy to use great app great overall Reviewed on: 15th February 2024

Excellent Bank, ad transaction issue with transactio...

Excellent Bank, ad transaction issue with transaction, the chase team was lovely to speak to and they sorted out my issue straightaway through the Chase app contact section Reviewed on: 15th February 2024

Top Notch Customer Service

They always deliver top notch customer service with clarity and ease Reviewed on: 15th February 2024

Surprised with the service

I use it.daily and love the numberless card and the speed of the customer service Reviewed on: 15th February 2024

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