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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Excellent ,...

I have had a no issues since setting up the account, raising questions or with using the online app and account. The service has been swift and those responding to queries have always been helpful and polite. Reviewed on: 15th February 2024

Very happy I gave it a try

Setting up my Chase current account was quick and easy. The app is slick and easy to use, and I like being able to set up different accounts for different purposes. The 1% cashback on purchases is a fantastic little bonus, and it really adds up over time. Reviewed on: 15th February 2024

Easy to use

Amazing value for money, easy to use, easy to make an account, amazing benefits Reviewed on: 15th February 2024

Chase boons

I love the cash back feature and interest on positive balances. Plus high rate interest on savings Reviewed on: 15th February 2024

Easy app.

Easy app. Simple to use money and move money. Reviewed on: 15th February 2024

Excellent bank and great interest event on saving

Excellent bank and interest on savings Reviewed on: 15th February 2024

You really can't complain with their interest rates...

You really can't complain with their interest rates in the current market. Alongside the cashback on almost every purchase and card controls. It's probably the most unique current account product there is. I haven't felt the need to contact customer support to yet, as everything I need is in their app Reviewed on: 15th February 2024

Good customer service, good rate of return on spending

Good customer service, good rate of return on spending Reviewed on: 15th February 2024

Professional user experience

The app always runs smoothly, customer service is professional Reviewed on: 15th February 2024

Great app and service

Joined up in 2023 and have not looked back since - the app is easy to use and the benefits are great! Reviewed on: 15th February 2024

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