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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48942 reviews)

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4.94

Based on 48,942 reviews, last reviewed 27th Mar 2026

448400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Chase Bank Current account. Chase Bank Current account. Very good customer service and a bank card you can use abroad without receiving currency fees. It has a 1% cashback for us... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48942)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Never had a problem with my current account unlike o...

Never had a problem with my current account unlike other banks. Had just one issue with a subscription which was dealt with by customer service within minutes Reviewed on: 13th February 2026

Very poor bank, puts customers last

Very poor bank, puts customers last Reviewed on: 13th February 2026

So easy to use.

So easy to use. Easy to contact, any issues are resolved straight away Reviewed on: 13th February 2026

Love Chase, straightforward no nonsense, great rates.

Love Chase, straightforward no nonsense, great rates. Love it. Reviewed on: 13th February 2026

best bank ever.

best bank ever. Literally customer support is there if needed within a few minutes. Great company. Reviewed on: 13th February 2026

High Street experience but on line

Chase Bank deserves to win this award for its consistent commitment to customer service, innovation, and community impact. Through its secure and user-friendly digital banking experience, wide accessibility, and dedication to helping individuals and businesses thrive, Chase continues to set a benchmark for excellence in modern banking. Its ability to combine trusted financial stability with forward-thinking solutions makes it a standout leader in the industry. Reviewed on: 13th February 2026

Easy steps to open account & straight forward use of...

Easy steps to open account & straight forward use of account. Reviewed on: 13th February 2026

All great, love the app and customer service is exce...

All great, love the app and customer service is excellent Reviewed on: 13th February 2026

Always able to speak to someone, any problems get so...

Always able to speak to someone, any problems get sorted quickly. Reviewed on: 13th February 2026

Chase is the best bank

I love Chase they protect your money and customer service is 10/10 always on the end of the phone when you need them, if you have an issue they sort it out immediately, changing card details and blocking the account if needed absolutely fantastic bank Reviewed on: 13th February 2026

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