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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Converted to mobile banking by using Chase.

I have been converted to mobile banking by using Chase. It tells me instantly if a payment has gone through, allows a good number of contactless payments and has worked great abroad with quick currency conversion without extra charges. Moving money between accounts is also easy. Reviewed on: 13th February 2026

Always a pleasure to bank, everything is...

Always a pleasure to bank with chase, everything is so simple, from sending money to other accounts, accessing your account on the app, nothing is ever to much Reviewed on: 13th February 2026

Brilliant customer service.

Brilliant customer service - a human to talk to. Easy app to use. Helpful additions such as round up. Reviewed on: 13th February 2026

Everyone should have chase

Outstanding service so easy well informed of products Reviewed on: 13th February 2026

Excellent customer service, easy to use banking app

Excellent customer service, easy to use banking app Reviewed on: 13th February 2026

Excellent product, service and app.

The customer service is excellent, the team is quite to respond and provide comprehensive advice to solve your issue. There savings account which links to your debit account is easy to use and gives a good rate of return. The app is easy to use and easy to track what you’ve got in your accounts. Reviewed on: 13th February 2026

Excellent account .

Excellent account . Good rates and cash back Reviewed on: 13th February 2026

Chase Review

Chase is easy to use with good customer service and incentives. The app is user friendly and everything can be covered in one place now that insurance is offered Reviewed on: 13th February 2026

Excellent banking experience

Excellent bank and easy to use app when transferring and paying money etc Reviewed on: 13th February 2026

Fabulously easy to use

Very easy to open an account, use the app and get thibgs done. Love the incentives, the ‘round-up’ and ‘cashback’ Reviewed on: 13th February 2026

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