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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48883 reviews)

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4.94

Based on 48,883 reviews, last reviewed 3rd Mar 2026

110725% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use app with insightful features I find the mobile app very easy to use, the account notifications help to keep track of when and where I am spending. The spending insights into the d... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48883)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Well thought out

Very well thought out app and a great way of banking with lots of benefits and no hassle. Feels like being assisted to bank rather than old fashioned service Ive had from previous banks. Reviewed on: 17th February 2026

Had no problems at all

Had no problems. The app works perfectly Reviewed on: 17th February 2026

Chase from Day One

I opened a chase account when they first became available in the UK and have loved the experience! Their product offering has improved a lot over that time and the easy to use app makes for a great service Reviewed on: 17th February 2026

All good, however the ability to pay cheques in via...

All good, however the ability to pay cheques in via the app must be addressed Reviewed on: 17th February 2026

Easy to join, great savings interest just great all...

Easy to join, great savings interest just great all around Reviewed on: 17th February 2026

Never had any issues that weren't resolved quickly b...

Never had any issues that weren't resolved quickly by customer services, who were friendly and helpful Reviewed on: 17th February 2026

Great bank.

Great bank. Great app. Easy to keep track of payments. Reviewed on: 17th February 2026

Very slick operation.

Very slick operation. Great customer support. Reviewed on: 17th February 2026

Clear and concise.

I have found Chase a great banking service and the banking app is very useful and easy to use. Everything is clear and well set out. I have also called customer services on one occasion and had no issues getting through and getting instant advice. Reviewed on: 17th February 2026

Chase is amazing!

Chase is amazing! I’m so glad that I made the switch. Chase offer you rewards for your day-to-day shopping which my other accounts never did. It’s so easy to navigate what you want within the app. Reviewed on: 17th February 2026

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