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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

I’ve never been able to manage my money better

I’ve never been able to manage my money better Reviewed on: 13th February 2026

I’ve had a really positive experience with Chase Bank.

I’ve had a really positive experience with Chase Bank. The whole setup process was quick and straightforward through the app, and everything feels very modern and easy to use. The app itself is one of the best features – it’s clean, simple, and makes managing money effortless. The cashback on everyday spending is a great bonus, and the savings account rates are usually competitive compared to traditional high street banks. I also like how instantly transactions show up, which makes budgeting much easier. Customer service has been responsive and helpful whenever I’ve needed support, and I appreciate the real-time notifications for spending, which adds an extra layer of security and control. Overall, Chase feels transparent, user-friendly, and genuinely rewarding to bank with. I’d definitely recommend it to anyone looking for a straightforward digital banking experience with solid perks. Reviewed on: 13th February 2026

Quality products

Great App and never had a problem Reviewed on: 13th February 2026

Efficient

Chase offers an efficient service, the app is easy to use. Reward rates are better than other banks and there is no waiting days or reaching a certain amount before accessing them. Reviewed on: 13th February 2026

I have used this banking app for s few years and rea...

I have used this banking app for s few years and really happy with the rates, especially pleased with the saving pots being able to split them into multiple. Reviewed on: 13th February 2026

Excellent customer service

Excellent customer service when I once needed it. Reviewed on: 13th February 2026

Good current account.

Good current account. Some cashback given (but not as much as in the past and restricting what spending qualifies) Very good interest rate on parallel savings account (though not so much if you're already with Chase) Reviewed on: 13th February 2026

Good current account on a good banking app

Good current account on a good banking app Reviewed on: 13th February 2026

24/7 you can speak To human and they are most...

24/7 you can speak To human and they are most helpful Reviewed on: 13th February 2026

Always answer your queries promptly

Always answer your queries promptly Reviewed on: 13th February 2026

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Current Account
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