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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy to manage and like the update of account instan...

Easy to manage and like the update of account instantly after transactions. Reviewed on: 15th February 2024

Very excellent service all round,would recommend to...

Very excellent service all round,would recommend to all relatives and friends,they have done me proud in all aspects when I had certain issues to resolve. Reviewed on: 15th February 2024

The 1% refund on spending is excellent

The 1% refund on spending is excellent Reviewed on: 15th February 2024

Always excellent service and very easy no fuss banking.

Always excellent service and very easy no fuss banking. Reviewed on: 15th February 2024

Easy app to use.

Easy app to use. I like the rewards for spending. Reviewed on: 15th February 2024

Very Efficient

I feel I have had exceptional service from chase bank in the 18 months or so that I have held the account. Very efficient company Reviewed on: 15th February 2024

Straight forward easy to use banking app I particula...

Straight forward easy to use banking app I particularly like the round up feature amazing how much accumulates Reviewed on: 15th February 2024

GRAND ADVENTURE

I initally opened this account back in the middle of 2022 because I was going to Australia. I was looking for a debit card that could be used anywhere in the wsorld without charges. Chase certainly lived up to all their hype.I have not got a bad thing to say about them. Reviewed on: 15th February 2024

great app easy to use- also can contact a real perso...

great app easy to use- also can contact a real person without having to wait hours/speak to a robot Reviewed on: 15th February 2024

Love Chase.

Love Chase. Easy to use App, great customer service, great interest rate and cash back. Reviewed on: 15th February 2024

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