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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great bank

Great service clear and simple to use Reviewed on: 15th February 2024

Great customer service.

Great customer service. Any questions answered speedily. I also love that my current account gains interest Reviewed on: 15th February 2024

The app is quick, simple and easy.

The application process is quick and simple. The online app is so easy to use with up to date transactions with no time delays. I really like the simplicity of the banking structure as well as being to save at the same time. Reviewed on: 15th February 2024

Amazing!

Very easy to use, great service and amazing communication and customer support whenever it’s been needed. It’s so easy to open up seperate savings accounts and save different things, making it so much easier to reach milestone savings goals. Reviewed on: 15th February 2024

It's great awesome outstanding excellent

It's great awesome outstanding excellent. Reviewed on: 15th February 2024

I love banking with Chase

I love banking with Chase- their current account is easy to use and is rewarding too. I use it for almost all my every day transactions.The app is superb and I always know exactly where I am in terms of expenditure.. I would recommend Chase to anyone who wants straight forward informative and rewarding banking.Well done Reviewed on: 15th February 2024

Customer service

Customer service was excellent sorting out my query with Jacquie Lawson as they said they had not received payment Everything was sorted out by text message very quickly , thank you Reviewed on: 15th February 2024

Refreshing customer focus with banking

Refreshing take on banking giving me returns for purchases and for saving with them - like banks use to do and then some! Reviewed on: 15th February 2024

The most amazing bank I have ever used

I have had an account for over 2 years now and I have had the most amazing service when I have had any issues at all, it is so easy to contact them and get advice which is always good and never seems a problem at all, I love the account and the app and how easy it is use and the cashback I receive for everyday spending it an added bonus Reviewed on: 15th February 2024

Great service from Chase.

I have been very impressed with the service from Chase. The chat line is very helpful and seems to solve any problems promptly and efficiently. Reviewed on: 15th February 2024

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