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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48985 reviews)

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4.94

Based on 48,985 reviews, last reviewed 19th Apr 2026

451900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

The perks that made Chase an attractive choice are n... The perks that made Chase an attractive choice are no longer there. Cashback is now limited to certain types of UK spending only and the interest rate... Read more Reviewed on: 19th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48985)

Using Chase bank helped me save money!

Using Chase bank helped me save money! Great online banking experience Reviewed on: 15th February 2024

Chase is amazing with consistency!

Chase is amazing with consistency! Day and night the staff are willing to help. Doesn’t matter how silly my questions can be… never had a problem with them. Extremely happy with service, speed and overall online banking experience. Reviewed on: 15th February 2024

Easy to use

Easy to set up and easy to use. Information is always immediately available on the account and regular information updates are sent. Reviewed on: 15th February 2024

Fantastic experience

The app is very easy to use and see accounts and transactions. The current account allows for cashback spending and foreign currency spending without any fees. The customer support at Chase Bank is very helpful and have a fast response time. Reviewed on: 15th February 2024

Easy to use , great rewards

Easy to use , great rewards , no charges for using abroad. Reviewed on: 15th February 2024

Everything just works with minimal waiting time.

Everything just works with minimal waiting time. App is intuitive Reviewed on: 15th February 2024

The interest rate offered was higher than my main bank.

The interest rate offered was higher than my main bank. And the £15 of cashback a month is a really good perk Reviewed on: 15th February 2024

Best bank

Super easy to use the banking app, nice feature with the cashback service. Customer care don’t take long to answer you as well. No faults! Reviewed on: 15th February 2024

Drawback

Disappointing that I cannot have the app on two different phones Reviewed on: 15th February 2024

I've never had any problems with Chase, great bank,...

I've never had any problems with Chase, great bank, excellent to use abroad Reviewed on: 15th February 2024

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