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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

The best experience.

All good, prompt, easy access, the best banking app I have used. Been utilising banks for over 50 years, this the best I have experienced. Reviewed on: 15th February 2024

Excellent service and very feasible.

Excellent service and very feasible. Reviewed on: 15th February 2024

Always pleasant and extremely helpful

Always pleasant and extremely helpful Reviewed on: 15th February 2024

Chase Bank is the one to go to, ticks all boxes!

I love the Chase Bank for the cashback, the ease of access and the notifications of all purchases as they happen. The App is so easy and also when I’ve needed information about anything, the customer service is first class. Reviewed on: 15th February 2024

It works and gives good exchange rates when abroad

It works and gives good exchange rates when abroad Reviewed on: 15th February 2024

Nothing has gone wrong yet .

Nothing has gone wrong yet . App is easy and quick Reviewed on: 15th February 2024

Great Bank

Very professional, great app, good incentives Reviewed on: 15th February 2024

An excellent everyday account

Easy to use app. 1% cashback on spending. Competitive linked savings. Round-up feature. Should have opened an account sooner! Reviewed on: 15th February 2024

First rate service all round.

First rate service all round. Instant access and immediate service. When moving large amounts they carry out a great check system. Reviewed on: 15th February 2024

Super easy to switch to - Lloyds to Chase.

I used CASS to switch from Lloyds to Chase. All worked perfectly well. The App is brilliant too. Reviewed on: 15th February 2024

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