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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I signed up to chase at first for my hi fist funds.

I signed up to chase at first for my hi fist funds. But using them in a regular basis, I am very happy with their APR rates, and that I can access their help centre 24/7 and their so attentive and sufficient in helping me with my query. Reviewed on: 13th February 2026

Fast and secure transactions,always available real p...

Fast and secure transactions,always available real person support. Reviewed on: 13th February 2026

Telephone calls answered promptly, queries sorted wi...

Telephone calls answered promptly, queries sorted without any issues or hassle. All in all amazing customer service Reviewed on: 13th February 2026

Can not fault chase, great customer service, always...

Can not fault chase, great customer service, always helpful. Love the cashback, trust this bank Reviewed on: 13th February 2026

Easy to contact customer service and resolve things...

Easy to contact customer service and resolve things that over banks take forever to sort. Reviewed on: 13th February 2026

Best experience ever.

Best experience ever. Cashback is a great option. friendly digital banking app. Reviewed on: 13th February 2026

Nothing but good things to say about chase since I o...

Nothing but good things to say about chase since I opened my account. Reviewed on: 13th February 2026

Well done Chase

I like the fact that I get money back for purchases, and their Customer Service has been outstanding when I had to get them involved to claim money back when a purchase was not fit for purpose. Reviewed on: 13th February 2026

Everything works!

Everything works! Such a good app Reviewed on: 13th February 2026

Always reliable - good comms, easy to access and nav...

Always reliable - good comms, easy to access and navigate application. Easy to open a new account. Enjoy the cashback and the round up features as it’s a little benefit when you want to make those bigger purchases Reviewed on: 13th February 2026

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