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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

easy to use internationally.

easy to use internationally. Good customer service. Reviewed on: 13th February 2026

Great service and excellent rates on savings

Great service and excellent rates on savings Reviewed on: 13th February 2026

The Chase app is so easy to use

The Chase app is so easy to use and to see what is happening with your money and they are really helpful if you have a problem. Reviewed on: 13th February 2026

easy good intrest on my money and the credit card op...

easy good intrest on my money and the credit card option is a bonus Reviewed on: 13th February 2026

Love chase it’s always easy to use and fast

Love chase it’s always so easy to use and easy to get in touch with the support team. It’s great that we can easily create multiple savings accounts and name them and set a goal and emoji for each Reviewed on: 13th February 2026

Great communication, always available, seems to be a...

Great communication, always available, seems to be able to sort any issues quickly and efficiently. The ability to talk to a human at any time is brilliant Reviewed on: 13th February 2026

Excellent Service

Been with Chase over two years and it’s been excellent Reviewed on: 13th February 2026

Highly professional.

Highly professional. Outstanding service. Reviewed on: 13th February 2026

I like the app covers everything and alerts in real...

I like the app covers everything and alerts in real time. Customer service is also really quick. Reviewed on: 13th February 2026

Fantastic on line Banking easy to use app and 24 hou...

Fantastic on line Banking easy to use app and 24 hours telephone support Reviewed on: 13th February 2026

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