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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48943 reviews)

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4.94

Based on 48,943 reviews, last reviewed 27th Mar 2026

448500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

an excellent bank. I like Chase bank they’re alright. The only thing I would’ve liked to have seen is a bank in London or England. It doesn’t have to be any particular c... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48943)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Best around by far

Fair helpful and professional by far the best in class Reviewed on: 13th February 2026

Never had an issue with Chase.

Never had an issue with Chase. Easy to use app. Money back on spending. Reviewed on: 13th February 2026

Whenever there is an issue the staff have been great...

Whenever there is an issue the staff have been great at helping fix the issue as quickly as possible. Reviewed on: 13th February 2026

1% cashback

I like the rewards and 1% cashback on groceries Reviewed on: 13th February 2026

Excellent Customer Service

Great current account! And very helpful customer service whenever I have needed their support Reviewed on: 13th February 2026

rewards are good and helpful.

rewards are good and helpful. always use as daily bank Reviewed on: 13th February 2026

Efficient, effective and person friendly bank

Efficient and effective. Particularly in answering questions or problems quickly and by a real person. Queries answered very quickly and with attention to my advanced age and no tech no how. Reviewed on: 13th February 2026

Chase bank app is great - love how easy it is to dua...

Chase bank app is great - love how easy it is to dual factor authenticate for important transactions and the cash back on purchases. I also like how it is so easy to also add a credit card and then make payments. Reviewed on: 13th February 2026

Customer service responds quickly.

Customer service responds quickly. App is reliable and easy to use. Plus has good security features Reviewed on: 13th February 2026

Highly recommended

Really clear, reliable app. I have recommended Chase to all my family and friends. Reviewed on: 13th February 2026

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