Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,945 reviews, last reviewed 29th Mar 2026
448700% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026
Jo Ewen's avatar
Jo Ewen

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

I LOVE Chase

5
I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Excellent service

5
I joined Chase after being disappointed with my previous bank. The experience to switch was painless and had no trouble since. Reviewed on: 13th February 2026

Plan, Budget and Track spending with ease

5
Having only just recently joined chase. I am grateful that I have the ability to open multiple current accounts. This ensures that I can split what I earn and spend, helping me to plan, budget and track what I spend. Reviewed on: 13th February 2026

Great bank easy to use and now good investment options

5
Great bank easy to use and now good investment options Reviewed on: 13th February 2026

Best bank I have ever used!

5
Been with them for a few years now and they are excellent. Rewards for debit card spends, round up account which grows without you noticing and pays an excellent interest rate. High security for larger money transfers which are easy to sort with very friendly helpful staff. Used several other banks which could learn a lot from Chase! Reviewed on: 13th February 2026

Easy to set up and app so easy to use - completely i...

5
Easy to set up and app so easy to use - completely intuitive Reviewed on: 13th February 2026

Outstanding experience!

5
Outstanding experience! My review is short because words cannot express how satisfied I am with their service. Reviewed on: 13th February 2026

The live chat is great

5
The live chat is great… any problems are solved in a few minutes Reviewed on: 13th February 2026

Easy to keep track of your spending

5
Efficient app updates make it very easy to keep track of spending and compare month to month. pity Rewards are withdrawn unless you make large monthly deposits. Reviewed on: 13th February 2026

First Class Current Account

5
Great product with excellent customer excellent customer service Reviewed on: 13th February 2026

Excellent services from chase

5
Excellent services through the bank offering a several offers from the outset - been positive experience from the start to a point where the majority of my family and friends have signed up Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22998 reviews
    Chase Bank
    View all products