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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48943 reviews)

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4.94

Based on 48,943 reviews, last reviewed 27th Mar 2026

448500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

an excellent bank. I like Chase bank they’re alright. The only thing I would’ve liked to have seen is a bank in London or England. It doesn’t have to be any particular c... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48943)

Excellent service

Competitive savings with an excellent customer service online. Whenever I have contacted customer services they respond very quickly and give helpful guidance and help. Reviewed on: 13th February 2026

Fantastic product - Fully recommend switching to Chase!

Fantastic product. Rewards spending, App is simple but has a great UI and easily navigable. Customer Support has always been helpful and thorough in their support. Would love to move my remaining joint account to Chase once this becomes available Reviewed on: 13th February 2026

Chase has a very user friendly current account.

Chase has a very user friendly current account. The cashback is decent and the card can be used abroad without any fees. Reviewed on: 13th February 2026

Great banking

Great, I have 3 accounts with Chase super easy app too I highly recommend it..never had a problem Reviewed on: 13th February 2026

Great customer service & App

Easy to find way round App. Great customer service, quick response to any queries. Reviewed on: 13th February 2026

Easy to use

Any problems I've have have always been dealt with swiftly with a real human on the end of a phone. I love the cash back and the ease of the App. Reviewed on: 13th February 2026

Amazing customer service

When I have had to contact them, they always go over and above. Service is amazing. I have a currant account and some savings accounts and insurance now as well since they started it, much better value then my old back Barclays Reviewed on: 13th February 2026

Easy to use app and excellent to use abroad

Easy to use app and excellent to use abroad Reviewed on: 13th February 2026

Easy to use app and had no problems whatsoever while...

Easy to use app and had no problems whatsoever while have been using. Reviewed on: 13th February 2026

Excellent customer service, easy APP use and straigh...

Excellent customer service, easy APP use and straightforward, interest rate on savings is good. Reviewed on: 13th February 2026

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