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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Best experience ever.

Best experience ever. Cashback is a great option. friendly digital banking app. Reviewed on: 13th February 2026

Nothing but good things to say about chase since I o...

Nothing but good things to say about chase since I opened my account. Reviewed on: 13th February 2026

Well done Chase

I like the fact that I get money back for purchases, and their Customer Service has been outstanding when I had to get them involved to claim money back when a purchase was not fit for purpose. Reviewed on: 13th February 2026

Everything works!

Everything works! Such a good app Reviewed on: 13th February 2026

Always reliable - good comms, easy to access and nav...

Always reliable - good comms, easy to access and navigate application. Easy to open a new account. Enjoy the cashback and the round up features as it’s a little benefit when you want to make those bigger purchases Reviewed on: 13th February 2026

Very easy access to your money, great service, good...

Very easy access to your money, great service, good savings plan to invest your money Reviewed on: 13th February 2026

Very good customer service and quick to answer.

Very good customer service and quick to answer. Reviewed on: 13th February 2026

Great bank easy to use app.

Great bank easy to use app. Keep in touch on a regular basis Reviewed on: 13th February 2026

Chase is easy and straightforward to use

Everything about Chase is easy and straightforward - I have only needed to use their Customer Service twice and both times they have been excellent. Reviewed on: 13th February 2026

Never had a problem with day to day banking.

Never had a problem with day to day banking. On the occasion I needed to contact customer service my issue was sorted out immediately. Reviewed on: 13th February 2026

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