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Chase Bank: Current account reviews

4.94
Based on 44,262 reviews, last reviewed 26th Jun 2025
94% decrease in 5 star reviews
in the past 90 days
65% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Simple curren account, good for overseas Easy to use and self explanatory. Fantastic card for using abroad. Reviewed on: 26th June 2025
Dion's avatar
Dion

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025
Daniel T's avatar
Daniel T

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44262)

Great Company

5
Great service and help when needed, even pro active and you talk to a person. Reviewed on: 17th March 2023

Brilliant

5
Great bank - so easy and convenient plus great interest rates Reviewed on: 17th March 2023

So it's so easy with good rewards too

5
App is very user friendly, statements are clear. Rewards are a bonus. Not had any issues with them. Like the way you get a notification for each card transaction so fraud would be ready to spot. You can block your card or different types of transaction, like gambling if you don't use it. Reviewed on: 17th March 2023

Excellent app based bank

5
I love the fact that:- I get 1% cashback on all debit card purchases The card has no bank details displayed for security I can transfer money from my savings account to my current account within seconds I can see instantly when a debit is made and to whom on my phone I can get excellent advice within a few minutes using the app online chat function There are no foreign currency transaction fees for using the card outwith the UK I can add notes for each transaction to remind me at a later time I can view previous statements on the app I could go on and on ...... Reviewed on: 17th March 2023

Fresh and easy to use

5
Chase have been great since I joined a year ago. Focused on the customer, offering great perks (cashback) and a really easy to use online banking app. Reviewed on: 17th March 2023

Best bank

5
So impressed by Chase which manages to make banking fun, easy and really feels like one is getting a good service Reviewed on: 17th March 2023

Great service

4
It provides me with an alternative bank with great benefits Reviewed on: 17th March 2023

Reliable, well featured app

4
Long sign up process, but flawless since then. Enjoy using the app. Reviewed on: 17th March 2023

So easy and efficient

5
Wonderfully straightforward experience with so many east options to save money! Reviewed on: 17th March 2023

Best current account

5
The services offered by Chase are fantastic and the cashback on spending is brilliant. The app is also clean and very effective. Reviewed on: 17th March 2023

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