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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

such an efficient and friendly service, the one bank...

such an efficient and friendly service, the one bank that actually answers the phone!!! Reviewed on: 15th February 2024

The Chase Banking App is excellent...

The Chase Banking App is excellent, easy to use, and easy to set up with a new device. The savings option offers a great interest rate, and the interest offered, and the cashback you can earn using your debit card for regular purchases, these ar far better offerings thany any other bank in the UK. Reviewed on: 15th February 2024

Easy to use at home or abroad excellent call centre...

Easy to use at home or abroad excellent call centre Reviewed on: 15th February 2024

Easy to use app, earn interest on current account an...

Easy to use app, earn interest on current account and good interest on linked savings accounts. Reviewed on: 15th February 2024

Excellent App

Since I opened my account, the app is so easy to use, notifications are excellent, so you know everything what is happening in my accounts. So easy my 80 year old mother can use. Reviewed on: 15th February 2024

Really good bank and very customer focussed

Really good bank and very customer focussed Reviewed on: 15th February 2024

Love it easy quick transactions and love rewards sim...

Love it easy quick transactions and love rewards simply brilliant Reviewed on: 15th February 2024

Good communication.

Good communication. Fair interest rates Reviewed on: 15th February 2024

Great bank app transfer money instantly very easy to...

Great bank app transfer money instantly very easy to use for a older person like me Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Help when needed is quick. Reviewed on: 15th February 2024

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