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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Navigation

Very easy to navigate online banking app. Reviewed on: 15th February 2024

Best benefits to security ratio between high street...

Best benefits to security ratio between high street banks Reviewed on: 15th February 2024

Easy to use

Easy to use app and no charges for using my card abroad Reviewed on: 15th February 2024

Easy to create an account.

Easy to create an account. Flexible access on the app with all the features you would expect from a modern app. Good savings rates and cashback. Reviewed on: 15th February 2024

Easy to understand when you a new customer

Easy to understand when you a new customer Reviewed on: 15th February 2024

All good - easy to use, faultless

All good - easy to use, faultless Reviewed on: 15th February 2024

Haven’t looked back since signing up to my Chase acc...

Haven’t looked back since signing up to my Chase account 2 years ago. Easy to manage money, good rates and the round up on spending feature works for me. Reviewed on: 15th February 2024

The app is very easy to use and their customer servi...

The app is very easy to use and their customer service is the best I've encountered Reviewed on: 15th February 2024

Very good bank would recommend to all my friends

Very good bank would recommend to all my friends Reviewed on: 15th February 2024

5 star banking

Easy to use and has great benefits Reviewed on: 15th February 2024

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