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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Happy customer!

Easy to set up and use. Good rewards and benefits. Happy customer! Reviewed on: 13th February 2026

Perfect Bank

The call centre answered my call in two rings and sorted my question perfectly. Reviewed on: 13th February 2026

No1 bank in England.

No1 bank in England. All accounts very good. Honestly telling this is future. Thanks Reviewed on: 13th February 2026

Convenient and easy

Convenient and easy to use. I would recommend it. Reviewed on: 13th February 2026

Best banking app by far ...

Always there for me if I need them , 24/7 excellent bank to deal with Reviewed on: 13th February 2026

Customer service agents always professional and prompt

Customer service agents always professional and prompt Reviewed on: 13th February 2026

Never had any problem with Chase.

Never had any problem with Chase. Particularly like that you can have several different accounts for different categories ie: bills, pets, travel, health etc. Good offers re: saving rates. Card with no information feels more secure, with card details on app. Reviewed on: 13th February 2026

Security is on point

The bank is very good if large amounts are being withdrawn they will contact you immediately good security Reviewed on: 13th February 2026

Easy access is a real bonus plus a good rate...

Easy access is a real bonus plus a good rate of return Reviewed on: 13th February 2026

Excellent service and customer care and support.

Excellent service and customer care and support.Very easy to use and navigate app Reviewed on: 13th February 2026

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