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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48948 reviews)

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4.94

Based on 48,948 reviews, last reviewed 31st Mar 2026

449000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48948)

Sinple easy banking

Easy to set up and monitor. Good incentives and cashback. The app is simple, well designed and I like the fact that the cards do not have the number on them Reviewed on: 15th February 2024

What’s not to love!

What’s not to love! If I have a query and message them, they respond in seconds. Cash back brilliant, round up function brilliant and excellent interest rate for savings. Reviewed on: 15th February 2024

Best Bank I’ve used .

Would never bank with anyone else, service and user friendliness of app have been 5stars along with great rewards. Reviewed on: 15th February 2024

It’s soooo good, I had to tell lots of people...

It’s soooo good, I had to tell lots of people Reviewed on: 15th February 2024

App easy great for using aboard and 1%...

Easy to use app great for using aboard and 1% cashback Reviewed on: 15th February 2024

No fees plus cashback

Cash back is great. Transfers received and sent very fast. Super convenient aswell for spending and withdrawing cash abroad. One issue I had was resolved quickly and phone was picked up almost immediately - overall I actually have recommended this several times to people. Reviewed on: 15th February 2024

Excellent banking

Since joining chase I have found everything extremely straight forward the app is easy to use and the customer service has been excellent, nice to speak to an actual person when needed would highly recommend Reviewed on: 15th February 2024

pretty solid app with 1% cash back

pretty solid app with 1% cash back Reviewed on: 15th February 2024

Awesome bank, used abroad and never cost me a penny...

Awesome bank, used abroad and never cost me a penny Reviewed on: 15th February 2024

Best bank account I’ve had.

Best bank account I’ve had. Quick effective customer service. Happy to help. Cash back on purchases and a linked savings account which also yields high interest returns. Easy navigation of app. Amazing security and ability to change account details in response to potential fraudulent activity. They take protective of your account seriously Reviewed on: 15th February 2024

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