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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Easy to use

Easy to use current account app and 1% cash back , gives me confidence in this bank Reviewed on: 15th February 2024

Excellent banking

Excellent banking app with great services Reviewed on: 15th February 2024

Easy Banking - Easy App

Easy to swap to Chase. App is super easy to use. Easy to view balance, transfer money, see up and coming payments, make payments and everything else concerned with day to day banking. I feel so much more in control of my money. I love that you can have multiple accounts for different pots of money. Round up facility is brilliant. Draw back for some might be the no overdraft facility is offered. I have managed to save more with Chase and i am sure it’s because of the ease of the app and feeling more in control of my money. Thank you Chase! Reviewed on: 15th February 2024

Efficient Easy to use every day banking.

Account set up was very easy Easy to set up and the Round up account is a great way to save a little bit each year, and get interest. Reviewed on: 15th February 2024

I have loved being with chase.

I have loved being with chase. I’ve found it so easy to access my money and keep track of where I am spending. The reports each category of spending are really valuable as they help me to know where I can spend less and save more. The app is clear and simple and not over crowed like other banking apps. I also enjoy that there are no/ very little pop ups and adds about all the services available as that can be frustrating when you are trying to check something. I have recommended it to loads of friends and family and they all have the same opinion the ease of being able to check in on my spending has really helped my journey of saving towards my first home. Reviewed on: 15th February 2024

The system in the app can be controlled very easily.

The system in the app can be controlled very easily. It is also a very safe system. Reviewed on: 15th February 2024

opening the account was easy

opening the account was easy and using the account is easy not had a problem since day 1 . Could do with a joint account so my wife could use it too Reviewed on: 15th February 2024

Never had any issues when I need to contact them the...

Never had any issues when I need to contact them they were very efficient Reviewed on: 15th February 2024

Excellent experience so far especially when using th...

Excellent experience so far especially when using the service abroad Reviewed on: 15th February 2024

Excellent app and great cashback

From the moment I started using Chase I was over the moon with it. Excellent app and great to get cashback on purchases Reviewed on: 15th February 2024

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