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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Easy to open, very user friendly app and the 1% cash...

Easy to open, very user friendly app and the 1% cashback for the first year is great. Reviewed on: 15th February 2024

Excellent service, easy to transfer money.

Excellent service, easy to transfer money Reviewed on: 15th February 2024

Easy to set up and use.

Easy to set up and use. Good for holidays Reviewed on: 15th February 2024

Very good efficient and customer focused.

Very good efficient and customer focused. The online banking is far in excess of other banks offerings. Great being able to use debit card abroad without the ridiculous fees other banks charge Reviewed on: 15th February 2024

The bank app is easy to use, very effective, certain.

The bank app is easy to use, very effective, certain. Also you can have cash back and interest rate with current account that not many bank give this to customer. Reviewed on: 15th February 2024

Great banking app, easy and convenient

Great banking app, easy and convenient, excellent interest rate on current account, big focus on security, Reviewed on: 15th February 2024

One of the best banks and so easy to save...

One of the best banks and so easy to save money Reviewed on: 15th February 2024

Chase current account is absolutely great

Chase current account is easy to use, match 99.9% of my daily use, and earning 1% interests. The rewards is very good too, feels like every time you spend you are getting something back. Reviewed on: 15th February 2024

Chase Bank, simply the best

I have been with Chase since they opened. I have found them very helpful when I have needed to get in touch. They are very quick to put their interest rates up.I love that I can have various pots for my money and get interest on each one plus have instant access to my money. Also I get 1% cashback on the money I spend with them. Reviewed on: 15th February 2024

Easy to use app, very few issues

Easy to use app, with reasonably good interest rates. Only downside is the frequency of having to enter your pin - the app tells you when you have been declined and need to enter the pin, but it would be more useful if there was a notification one or two taps before the pin needed to be entered, then you can enter your pin on your own terms rather than struggling to find your pin once your tap has been declined at the till. Reviewed on: 15th February 2024

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