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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

My experience has been very good

My experience has been very good Reviewed on: 15th February 2024

Really easy to use bank, very friendly customer serv...

Really easy to use bank, very friendly customer service and is 24/7. Reviewed on: 15th February 2024

I love the new chase bank app.

I love the new chase bank app. I like how you can make 1% on spends on the current account. I was recently recommended this bank compared to other main banking companies, and since I joined I am telling everyone about it. Reviewed on: 15th February 2024

Easy to set up.

Easy to set up. Great app. Monthly cash back is a bonus. Reviewed on: 15th February 2024

Perfect Bank Account!

Perfect Bank Account! I have the account on my phone and use it to pay for everything The cashback is a great extra. Reviewed on: 15th February 2024

Great bank for learning to manage your money properly

The user interface of the Chase application makes it easy for customers to perform day to day tasks, in an efficient and intuitive manner. The ability to add multiple accounts at the touch of a button has helped me tremendously in managing my money. Reviewed on: 15th February 2024

Excellent service

Excellent service ive rang up with a query answered quickly and efficiently. On line app is great. Reviewed on: 15th February 2024

Superb service/bank

Brilliant every time I contact them with an issue, fixed within five minutes very rare I have an issue too Reviewed on: 15th February 2024

Great experience and very satisfied with customer se...

Great experience and very satisfied with customer services Reviewed on: 15th February 2024

I was scammed out of money and the CHASE customer se...

I was scammed out of money and the CHASE customer service was brilliant in keeping my account safe without me feeling foolish. They guided me each step of the way to make sure this situation didn't arise again. Reviewed on: 15th February 2024

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