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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

The bank app is easy to use, very effective, certain.

The bank app is easy to use, very effective, certain. Also you can have cash back and interest rate with current account that not many bank give this to customer. Reviewed on: 15th February 2024

Great banking app, easy and convenient

Great banking app, easy and convenient, excellent interest rate on current account, big focus on security, Reviewed on: 15th February 2024

One of the best banks and so easy to save...

One of the best banks and so easy to save money Reviewed on: 15th February 2024

Chase current account is absolutely great

Chase current account is easy to use, match 99.9% of my daily use, and earning 1% interests. The rewards is very good too, feels like every time you spend you are getting something back. Reviewed on: 15th February 2024

Chase Bank, simply the best

I have been with Chase since they opened. I have found them very helpful when I have needed to get in touch. They are very quick to put their interest rates up.I love that I can have various pots for my money and get interest on each one plus have instant access to my money. Also I get 1% cashback on the money I spend with them. Reviewed on: 15th February 2024

Easy to use app, very few issues

Easy to use app, with reasonably good interest rates. Only downside is the frequency of having to enter your pin - the app tells you when you have been declined and need to enter the pin, but it would be more useful if there was a notification one or two taps before the pin needed to be entered, then you can enter your pin on your own terms rather than struggling to find your pin once your tap has been declined at the till. Reviewed on: 15th February 2024

Very efficient and trustworthy.

Very efficient and trustworthy . Easy to use their app always updates the transaction Reviewed on: 15th February 2024

Chase is really easy to use and helpful

Chase is really easy to use and has helped lots with their reward schemes and cash back scheme they offer. Reviewed on: 15th February 2024

Easy to use app and great ways to save money

Easy to use app and great ways to save money Reviewed on: 15th February 2024

Great customer service

Great customer service with a human being available promptly every time I call Reviewed on: 15th February 2024

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