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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Chase is really easy to use and helpful

Chase is really easy to use and has helped lots with their reward schemes and cash back scheme they offer. Reviewed on: 15th February 2024

Easy to use app and great ways to save money

Easy to use app and great ways to save money Reviewed on: 15th February 2024

Great customer service

Great customer service with a human being available promptly every time I call Reviewed on: 15th February 2024

Great experience

I have been a customer of Chase Bank for just under two years now, and I cannot fault the service I have received. The app is easy to use, and as a frequent traveller, I find the fact that I can use my debit card free of charge pretty much anywhere in the world very handy. Earning cashback on my everyday spending is also a great benefit. Reviewed on: 15th February 2024

Good bank with great communication.

Good bank with great communication. Good interest rates too Reviewed on: 15th February 2024

I just love my chase account they are very helpful w...

I just love my chase account they are very helpful when you have to call them and I love how you get money back when you spend money could recommend them to any one so I will continue to use my chase account before any other bank Reviewed on: 15th February 2024

Chase has been an invaluable addition to my financia...

Chase has been an invaluable addition to my financial life. Easy access, quick account updates, great additional savings accounts, excellent rates of interest. Best of all I have used it across Europe, India and Africa with no problems. Highly recommended for travellers. Reviewed on: 15th February 2024

Great service.

Great service. Easy to use app and very intuitive Reviewed on: 15th February 2024

Brilliant, just faultless.

Brilliant, just faultless. Clear and easy to use. Instant notification on phone app. Best banking app by far. Reviewed on: 15th February 2024

Straightforward transfers and payments.

Straightforward transfers and payments. Responsive, user friendly interface. Never felt the need for a physical branch presence. Technologically advanced. The great thing is that Chase is sticking to the basics and not trying too hard to add superfluous features. Reviewed on: 15th February 2024

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