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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Great card for travelling and good for savings.

Great card for travelling and good for savings. Reviewed on: 13th February 2026

Easy to use.

Easy to use. I like the 1% cash back. Reviewed on: 13th February 2026

They have been an amazing bank!

They have been an amazing bank! any issues or problems I’ve had especially things such as fraud and wrong payments they have been amazing with dealing with it and also getting it sorted. Plus I love their cashback on most transactions and very easy to open a savings account and have access to it Reviewed on: 13th February 2026

Lovely bank service for account and good savings

Lovely bank service for account and good savings Reviewed on: 13th February 2026

Chase Bank

Everything is made easy and simple to use. Reviewed on: 13th February 2026

Easy to use account and they keep you updated

Easy to use account and they keep you updated Reviewed on: 13th February 2026

The Chase current account is extremely easy to access.

The Chase current account is extremely easy to access. I like the fact that I can all my banking online with no issues. The one time I did have a problem if was fixed quickly and efficiently. Reviewed on: 13th February 2026

No charge overseas banking

A bank account that lets you spend without any worries about exchange rates or any add ons many other bank charges Reviewed on: 13th February 2026

The best and most reliable bank.

Never had a problem compared to other banks. Reviewed on: 13th February 2026

Banking through the Chase App is very easy to follow.

Banking through the Chase App is very easy to follow. Reviewed on: 13th February 2026

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