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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great bank

Great to get straight through on the phone to a person how can speak English Reviewed on: 15th February 2024

So many benefits and great customer service

They are always very responsive on their chat. They give an excellent interest rate on savings as well. You get 1 percent cash back and really useful abroad, where you pay no fees and can see the transaction in GBP immediately. They also do round up which is excellent. They are the best as far as I am concerned. Reviewed on: 15th February 2024

Banking at it best

Banking at it best, simple and rewarding Reviewed on: 15th February 2024

They really care for their customer, I always like t...

They really care for their customer, I always like the way they provide support for any type of query I have and provide prompt solutions. Reviewed on: 15th February 2024

Great banking experience

Excellent experience to date, great App and interest is the best, cash back on spends is a incentive to use the bank. Super experience. Reviewed on: 15th February 2024

Extremely easy to use, can see all transactions on t...

Extremely easy to use, can see all transactions on the app, feels very safe, have already recommended it to lots of friends Reviewed on: 15th February 2024

No hassle banking, interest rates are quickly reflec...

No hassle banking, interest rates are quickly reflected as to what's going on in the market, other banks wait and wait and then do nothing Reviewed on: 15th February 2024

Fantastic bank.

Fantastic bank. I was lucky enough to be given the chance to sign up when Chase first came to UK and I've not looked back since. Excellent customer service, a user friendly app. I've had no hesitations recommending them to family and friends. Reviewed on: 15th February 2024

Chase current account

I recently opened a Chase current account, and I couldn't be happier with my decision. The account offers a seamless banking experience with its user-friendly online and mobile banking platforms, making it incredibly convenient to manage my finances anytime, anywhere. Reviewed on: 15th February 2024

Very easy to do everything in the app.

Very easy to do everything in the app. But customer service with real person is easy to access Reviewed on: 15th February 2024

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