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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Top Marks For My Chase Current Account

So easy to use and move your money round. Great support when you need it. I love being able to have more than one current account being in control of what account money comes out of. The saving accounts are great as well. Great to see your savings mounting up and having the ability to move from one account to another with ease. All my friends and family have a Chase account and I couldn't recommend it more to anyone wanting easy banking with great support if you need it. Reviewed on: 15th February 2024

Ex HSBC staff gives a massive thumbs-up

As an ex longtime employee of HSBC I find Chase’s current account offering to be excellent. Great app which is very easy to navigate. Telephone staff are first class on the odd time you need to speak with someone. Great account to use for spending abroad. Cash back is a bonus. Reviewed on: 15th February 2024

Great cash back , great service, best account i have

Great cash back , great service, best account i have Reviewed on: 15th February 2024

Every time I need to talk to a customer service repr...

Every time I need to talk to a customer service representative, they are approachable with very short waiting time Reviewed on: 15th February 2024

Great benefits and excellent interest rates.

Great benefits and excellent interest rates. Easy to use. Reviewed on: 15th February 2024

A good review is informative, honest and detailed.

A good review is informative, honest and detailed. Reviewed on: 15th February 2024

everything is so straightforward, the security level...

everything is so straightforward, the security level also is exceptional. Reviewed on: 15th February 2024

Chase rewards

Safe secure and rewarding banking. Reviewed on: 15th February 2024

Amazing bank.

Amazing bank. Good cash back offers and saving rates Reviewed on: 15th February 2024

Great bank fantastic best bank response time

Great bank fantastic response time Reviewed on: 15th February 2024

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