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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Superb bank

So good, great rates, easy to navigate app, makes banking a breeze.. Reviewed on: 15th February 2024

5 star service with excellent features

Excellent bank always on hand to sort out any problems you can leave a message and they will get back to you and the app tells you when you have the message. The 1% cash back on purchase is a great deal plus your round up purchases that get put into a 5% account is a great idea. All in all a amazing bank to be with Reviewed on: 15th February 2024

Friendly, instant no nonsense

Really like the simplicity of Chase, it’s friendly but no nonsense. Easy to use app and instantly updates my account so I can see at an instant the status of my accounts. Reviewed on: 15th February 2024

Great bank from setup to use

Very easy to set up, Straightforward to use and provides all the features desired from a current account. Plus monthly cash back on payment! Couldn’t ask for more Reviewed on: 15th February 2024

Makes bot banking more human

Chase is the best move I've made, their app is intuitive and while they don't have in-person branches, their comms feels very human. Reviewed on: 15th February 2024

A very cool card, excellent F/EX rates.

A very cool card, excellent F/EX rates. Deposit rate for cash too low. Reviewed on: 15th February 2024

Easy and amazing online all in one bank, switching t...

Easy and amazing online all in one bank, switching to it has the best decision ever Reviewed on: 15th February 2024

Great bank with excellent customer service

Chase bank has been really good with day to day banking with cashback. Mobile app is also good and well built. Never had any issue with the outage or anything like that. On top of this, they have an excellent customer services that is available 24*7 Reviewed on: 15th February 2024

Easy peasy

A very easy app to use, flags up when money paid out. Always fast and efficient, keeps you up to date with your outgoings plus a small amount of interest on money in current account Reviewed on: 15th February 2024

Love using the card and app, so easy, you have compl...

Love using the card and app, so easy, you have complete control of your finances at the press of a few buttons. The interest rates and incentives to make your money grow really are appealing and work for me. Reviewed on: 15th February 2024

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