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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Its easy, seamless and simple to use.

Its easy, seamless and simple to use. No fuss Reviewed on: 15th February 2024

Chase is the greatest

Chase is the greatest and I like using it alot Reviewed on: 15th February 2024

Excellent customer service

Excellent customer service, easy to use app and Chase updates are easily communicated Reviewed on: 15th February 2024

I have had such a good experience with chase so far,...

I have had such a good experience with chase so far, from finding opening my account to also having the savings account alongside. the app is really easy to use and the 1% cash back is a great added bonus! Reviewed on: 15th February 2024

Great customer service

When I contacted them about my name change customer service are very kind and helped me a lot. I really appreciate their support. Reviewed on: 15th February 2024

Chase Bank is AMAZING why did I not move to them sooner

The banking app is great, so easy to work. When you do call you ask a question Chase Bank answers the call within a minute, there is no hold music or options to press and actual person answers and helps you straight away!... Reviewed on: 15th February 2024

Understands what I need from a bank

App is excellent, service excellent… innovative and seems to understand what I need from a bank. Reviewed on: 15th February 2024

I’ve banked with Chase for a while now, everything i...

I’ve banked with Chase for a while now, everything is simple and straightforward and the interest rates are good Reviewed on: 15th February 2024

I’ve been a recent Chase customer and love simplicit...

I’ve been a recent Chase customer and love simplicity in banking with them. AER rates are great considering other banks. I would recommend highly opening an account with them. Reviewed on: 15th February 2024

Chase Bank has great features on Acc

Easy to contact Chase Bank for support. Very easy to deal with Reviewed on: 15th February 2024

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