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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Easy to use, great offers on current account and sav...

Easy to use, great offers on current account and savings Reviewed on: 15th February 2024

Very easy, good rates of interest, modern app

Very easy, good rates of interest, modern app and great incentives Reviewed on: 15th February 2024

Excellent service.

Excellent service. Prompt replies. Great rates Reviewed on: 15th February 2024

Multiple accounts make it easy to organise your money

It is so easy to open an account, you can have so many accounts and you can name them. This makes sorting my money out and budgeting so much easier as I can keep money for different things separate. You can also rename accounts easily if you change their purpose Reviewed on: 15th February 2024

Ease of use from the app based banking .

Ease of use from the app based banking .Fluid transfers internally to excellent savings products ,roundups and cash back adds a real edge from traditional banks Reviewed on: 15th February 2024

What Banking with Chase is.

Everything is so simple and straight forward Reviewed on: 15th February 2024

Easiest bank I have ever used.

Easiest bank I have ever used. App is excellent and when I have any issues I get to speak to someone who is friendly, helpful and knowledgeable. Love banking with Chase. Reviewed on: 15th February 2024

Easy online site to navigate, helpful knowledgeable...

Easy online site to navigate, helpful knowledgeable operators that are easy to reach if you need them Reviewed on: 15th February 2024

My app wrnt down so paid twice and bank couldn’t be...

My app wrnt down so paid twice and bank couldn’t be more helpful and immediately replied and sorted Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Very good customer service. Don't like the fact the price cap on cashback. Reviewed on: 15th February 2024

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