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Chase Bank: Current Account reviews

4.95
Based on 39,671 reviews, last reviewed 21st Feb 2025
12506% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Very happy customer Been a member now for almost 2 yrs. and was the best decision. Am very happy with Chase. great interest rates. Reviewed on: 21st February 2025
Christina w's avatar
Christina w

Latest lowest rating:

1

Very high international transfer charges Chase’s overseas transfer fees are just too high. The exchange rates aren’t competitive, and the additional charges make international transactions fa... Read more Reviewed on: 21st February 2025
Joe W's avatar
Joe W

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39671)

Top service

5
When joining I accepted chase to be same as other banks bur with some extra benefits cos it was a new bank. However I was really pleasantly surprised. For 1 chases customer service is unrivalled they are instant! I've never seen a bank that's instant!!!! Any problem you have they are absolutely on it! Most banks and customer service also try to hide the contact services but chase does not. I recently purchased a new car and the chase team was fantastic in making sure it's definitely me and we're speedy and safe. Chase is also a bank that has been rewarding customers since day 1 even after my first year passed it continues to give me unrivalled benefits. I hope you guys win bank of the year good luck! Reviewed on: 16th March 2023

Current account best on the market

5
The app is very easy to operate Reviewed on: 16th March 2023

Chase savings

4
My wife and I both use it (together with the 3% savings account too) and the app based banking app works well. Reviewed on: 16th March 2023

Faultless

5
Excellent banking system, great communication and exchange rates. Reviewed on: 16th March 2023

Brilliant all round bank

5
Fab bank. Good, clear communication. Easy to use app and very helpful in any contact I've had with them. Reviewed on: 16th March 2023

Awesome experience with chase banking

5
Awesome experience with chase banking Reviewed on: 16th March 2023

Greatness

5
Great app, clear and helpful staff. Quick response to calls Reviewed on: 16th March 2023

Customer service

5
Great customer service and always quick to respond and resolve any issues Reviewed on: 16th March 2023

My nee main current account

5
Their cashback of 1% beats almost everyone out there, even credit cards. Bye bye Amex. The current standard banks can’t even complete with that! They also offer some nice features, such as moving the rounded up amount to a 5% interest rate separate account. Moreover, the fact that you can use that card ANYWHERE in the world and it uses the mastercard exchange rate, makes it a must have! Hassle free! Reviewed on: 16th March 2023

So quick, easy, and comprehensive to deal with

5
So quick, easy, and comprehensive to deal with. Worked brilliantly on holiday in Barbados Reviewed on: 16th March 2023

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