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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

.Fast,user friendly and efficient current acount App

I have had a Chase current account for twelve months and have used it for more than 90% of my banking transactions with absolutely no problems. It is simple fast and very user friendly. I have already recommended it to a number of friends. Reviewed on: 13th February 2026

Fabulous customer service!

Fabulous customer service - easy to speak to a real person and they are always happy to help and able to get to the bottom of any issues. Reviewed on: 13th February 2026

Excellent bank

Excellent bank with great customer service Reviewed on: 13th February 2026

Very easy to use abroad with no issues or fees

Very easy to use abroad with no issues or fees Reviewed on: 13th February 2026

A proactive highly personal service modern but a rea...

A proactive highly personal service modern but a real account for real people. I’m highly impressed and that’s a very pleasant surprise and experience. Thank you Reviewed on: 13th February 2026

Chase is a versatile bank, I can easily make payment...

Chase is a versatile bank, I can easily make payments, transfers, save. Reviewed on: 13th February 2026

a great bank

Found chase a great bank to be with and its easy to use. Love the way it sends a message when buying things. Reviewed on: 13th February 2026

In the years that I have been with chase I have foun...

In the years that I have been with chase I have found there service to be exceptional Reviewed on: 13th February 2026

Fantastic Bank

Having used Chase for over a year I have found them very reliable, trustworthy and very helpful Reviewed on: 13th February 2026

Always courteous and customer service having contact...

Always courteous and customer service having contacted them a few times Reviewed on: 13th February 2026

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