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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Good banking

All very good put up interest rates on savings before other banks Reviewed on: 5th April 2023

Have recommended to everyone I know

I’ve had my chase card and savings for little over a year and couldn’t rave enough about it. I’ve told so many people about it, I love the ease of using the app and moving my money around. The app always tells me my spends so I’m more aware of my habits and routines. The return on the saver is one of the best and the 1% cash back on all spends gives me the benefit of using a credit card without the worry. Reviewed on: 5th April 2023

Chase are Champion

Easy to use, cashback on spending, great app...what's not to love! Reviewed on: 5th April 2023

shopping with 1% cashback

The only bank I know who provide cashback when I shop Reviewed on: 5th April 2023

customer service so good

When I encounter difficulties, help me solve the problem immediately Reviewed on: 5th April 2023

Outstanding

Excellent bank, great customer service and the bonus of cash back! Online access great and being able to change your card details instantly as I needed was amazing. Many banks could learn from chase! Happy customer Reviewed on: 5th April 2023

Love chase!

It’s the little details with the app! Such as being able to copy and paste details from texts into the app. Also love the rewards/offers!! Reviewed on: 5th April 2023

An account that provides more options

I like the fact that I can use my card abroad without paying any currency conversion fees (unlike the majority of other banks). The banking app is easy to use and the chat function really does have a real person answering and questions or queries so great customer service too. I would highly recommend. Reviewed on: 5th April 2023

Best Bank Account

Chase is the best bank current account I’ve ever had. So easy to use at home and abroad. No change for transactions abroad and great reward scheme. Also staff were very helpful on the one occasion I had to make contact. Would recommend Chase. Reviewed on: 5th April 2023

Professional Bank

Excellent product range, and exceptional customer service. Reviewed on: 5th April 2023

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