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Chase Bank: Current Account reviews

4.95
Based on 39,321 reviews, last reviewed 6th Feb 2025
9432% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Easiest bank, easy response, confident staff. Easiest bank, easy response, confident staff. Love you can communicate via chat/phone. Chase just seem so easy than other banks. Rates and reward are ... Read more Reviewed on: 6th February 2025
Mo's avatar
Mo

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39321)

Great app and service

5
The app works great, has a very good UI and offers nice overview of the different spend categories Reviewed on: 16th March 2023

No hassle great perks

5
Very easy to set up, constant updates and new products, great savings accounts and easy to use app Reviewed on: 16th March 2023

Extremely exciting bank/ offers to customers

5
The new chase bank entering the market with an explosive entry with offering amazing service to customer which no other high street bank has with amazing cash-back offering of 1% and amazing saving account as well as smooth app and easily accessible. Reviewed on: 16th March 2023

Great app with super banking benefits

5
Have had the app for months and love it. Great rates and current account benefit opportunities. Detail free debit card is a plus as well. Am able to share my personal banking preferences via surveys which hopefully influence future initiatives to the current account offers. Reviewed on: 15th March 2023

Great perks and easy to use app!

5
Cashback on all debit card spending along with an easy to use app makes Chase my favourite current account I have! Reviewed on: 15th March 2023

Easy app

4
Straightforward and pretty good rates Reviewed on: 14th March 2023

Perfect Bank

5
Offers much more than most accounts with savers and cashback etc. Recommended to my parents Reviewed on: 14th March 2023

Rewarding user friendly current account

5
Since joining Chase as a 'second' current account to keep track of day to day spending I've been extremely impressed with both the account and the app. The 1% cashback reward for the first 12 months is a great benefit, the round up feature a helpful savings tool and more recently they have decided to start paying interest on current account deposites in addition to their savings account. The app itself is easy to use, sign up was quick and straight forward and compared with my regular current account its much easier to track spending. Reviewed on: 13th March 2023

Great Challenger Brand

5
UI is clear and easy to use and introductory rates are attractive. Reviewed on: 13th March 2023

Excellent service, great bank

5
It has been a great experience with chase bank which has been helpful and professional in dealing with me. Reviewed on: 12th March 2023

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