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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39360 reviews)

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4.95

Based on 39,360 reviews, last reviewed 6th Feb 2025

9637% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank with great customer service. Great bank with great customer service. Sorted out my issues efficiently. Reviewed on: 6th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39360)

I couldn't believe that banking could be so easy

I liked the idea of 1% cashback on spending, my daughter had purchased a doer-upper and I could foresee lots of bank of mum and dad purchases. The icing on the cake is the 5% interest on the leftover pennies to round up to the next pound. All those pennies add up and I've been very surprised how much the pot increases by, and I haven't noticed it happening. Savings interest is pretty good, too- although not the absolute highest it's near enough not to be worth changing for. I recommended the account to my wife, she is now receiving the same benefits. Reviewed on: 21st February 2023

Excellent

Excellent bank very helpful and respectful Reviewed on: 21st February 2023

Best bank

I have moved all my spending and savings to Chase, since they offer cashback and a good savings rate Reviewed on: 21st February 2023

Why aren't all banks like this?

They offer one of the highest interest east access saving accounts in the country and increase the interest rate every time interest rises - and not after many months, within a couple of weeks. They also have a round up scheme that give high interest and have recently started offering interest on your current account balance as well as cashback. I have never seen a UK bank offer so much in the way of rewards to their customers. The app is even pretty good. I can't say enough good things about them Reviewed on: 20th February 2023

Great cashback and saver rates

Really nice and clean app, and cashback rewards on debit spend are a great touch. Hopefully we see more banks follow suit. Feels more fully fledged than other app-only banks Reviewed on: 20th February 2023

Very Impressed

I am very impressed with Chase bank. Everything I have done so far has been seamless. Rates are competitive too. Reviewed on: 20th February 2023

App is very good.

Love the 1% Cashback, will be sad to see it go after 1 year. Reviewed on: 20th February 2023

Great account

Great benefits for a current account, 1% AER on a current account is great and 1% cash back on all purchases makes it the only current account I use now Reviewed on: 20th February 2023

1% Cashback is a winner

Excellent. Considering leaving Barclays permanently for Chase. Very impressed with the ease of use of everything. Reviewed on: 20th February 2023

Great App. Great services

Great App. Great interest in my current and savings account. Quickly put up the interest rate unlike others! Dealt with issues well. Advance notice when app is gonna be down. Very pleased. Reviewed on: 18th February 2023

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