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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48948 reviews)

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4.94

Based on 48,948 reviews, last reviewed 31st Mar 2026

449000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48948)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I love how easy it is to create saving pots and reac...

I love how easy it is to create saving pots and reach financial goals Reviewed on: 13th February 2026

Excellent all-round Current Account

Excellent all-round Current Account - great app, easy to use & navigate, best of all you can set up additional accounts for a specific purchase or purpose. Reviewed on: 13th February 2026

Chase is been a really good bank.

Chase is been a really good bank. Good benefits, such as cash back and investment opportunities. Also I've always had a good experience with customers service Reviewed on: 13th February 2026

Customer service is excellent.

Customer service is excellent. You speak with a human and don't have to go through an answering system. They deal with any queries efficiently and then message to confirm what has been done. Reviewed on: 13th February 2026

Excellent bank

Excellent customer service and great online bank to use and manage money Reviewed on: 13th February 2026

Satisfied customers

Have had no problems with our accounts since we joined Chase Reviewed on: 13th February 2026

First impressions of Chase

All good depositing money and admin. Haven’t made a payment yet. Reviewed on: 13th February 2026

Great products/ accounts, slick, well designed, User...

Great products/ accounts, slick, well designed, User friendly app. Quick responses. Excellent. I would be very happy to recommend Chase and I will continue to use it for my day to day spending as well as the great savings products. Reviewed on: 13th February 2026

The online account is very simple to operate & the c...

The online account is very simple to operate & the customer services are excellent Reviewed on: 13th February 2026

Chase is just so easy to use

Chase is just so easy to use, to interact with and customer service is excellent Reviewed on: 13th February 2026

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