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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Chase is been a really good bank.

Chase is been a really good bank. Good benefits, such as cash back and investment opportunities. Also I've always had a good experience with customers service Reviewed on: 13th February 2026

Customer service is excellent.

Customer service is excellent. You speak with a human and don't have to go through an answering system. They deal with any queries efficiently and then message to confirm what has been done. Reviewed on: 13th February 2026

Excellent bank

Excellent customer service and great online bank to use and manage money Reviewed on: 13th February 2026

Satisfied customers

Have had no problems with our accounts since we joined Chase Reviewed on: 13th February 2026

First impressions of Chase

All good depositing money and admin. Haven’t made a payment yet. Reviewed on: 13th February 2026

Great products/ accounts, slick, well designed, User...

Great products/ accounts, slick, well designed, User friendly app. Quick responses. Excellent. I would be very happy to recommend Chase and I will continue to use it for my day to day spending as well as the great savings products. Reviewed on: 13th February 2026

The online account is very simple to operate & the c...

The online account is very simple to operate & the customer services are excellent Reviewed on: 13th February 2026

Chase is just so easy to use

Chase is just so easy to use, to interact with and customer service is excellent Reviewed on: 13th February 2026

Excellent app.

Excellent app. Easy and straightforward and transactions and issues dealt with immediately. Reviewed on: 13th February 2026

Excellent telephone service, updated information on...

Excellent telephone service, updated information on all accounts ,twenty four hours, seven days a week contact available. Reviewed on: 13th February 2026

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