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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Great experience as always.

Great experience as always. Easy to use and easy to get in touch if needed Reviewed on: 13th February 2026

Great service

Great service and excellent interest rates Reviewed on: 13th February 2026

Current account

Great app and current account usability. Moderate interest rate. Reviewed on: 13th February 2026

Great app and excellent features.

Great app and excellent features such as ability to open additional account painlessly. Reviewed on: 13th February 2026

Excellent switch over service, customer service avai...

Excellent switch over service, customer service available promptly, very polite and professional, should have no doubt in recommending this company Reviewed on: 13th February 2026

A very straight forward mobile app that covers every...

A very straight forward mobile app that covers everything you need and want. Reviewed on: 13th February 2026

Great app works every time no glitches, easy to cont...

Great app works every time no glitches, easy to contact. Love it Reviewed on: 13th February 2026

Good Customer Service

Impressed with customer service When I was scammed it was dealt with quickly and professional. I have hearing difficulties and sometimes struggle on the phone but the people I spoke to we clear and explained things well. Reviewed on: 13th February 2026

They have been the best bank I have ever banked with...

They have been the best bank I have ever banked with, When you do have a problem you are spoken to by someone who's first language is English. Reviewed on: 13th February 2026

Chase was recommended by a colleague and have not di...

Chase was recommended by a colleague and have not disappointed, the APP is excellent, easy to access, easy to understand and keeps me informed, updates on balance, updates on security Reviewed on: 13th February 2026

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