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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

I've had absolutely no problems with chase Bank.

I've had absolutely no problems with chase Bank. Would highly recommend them Reviewed on: 13th February 2026

Easy to use, prompt notifications, interest.

Easy to use, prompt notifications, interest. Reviewed on: 13th February 2026

Thorough, excellent customer service, makes the cust...

Thorough, excellent customer service, makes the customer feel protected Reviewed on: 13th February 2026

Chase's cash back rewards related to the current acc...

Chase's cash back rewards related to the current account make it very competitive. It's also very save and convenient. Reviewed on: 13th February 2026

Been so helpful ever since I joined

Been so helpful ever since I joined, had a couple of fraud “scares” hit all sorted with the support of customer service Reviewed on: 13th February 2026

Featureless, no post office banking, really quite ba...

Featureless, no post office banking, really quite basic Reviewed on: 13th February 2026

Great cash back, customer service, always keep...

Great cash back, great customer service, always keeping you updated on any issues Reviewed on: 13th February 2026

I have been for years with chase, so easy to manage...

I have been for years with chase, so easy to manage all my accounts Reviewed on: 13th February 2026

Customer service personnel very knowledgeable all wa...

Customer service personnel very knowledgeable all ways welling to help very understanding Reviewed on: 13th February 2026

Account opening is very easy.

Account opening is very easy. And support and security are great. Reviewed on: 13th February 2026

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