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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great Company

Great service and help when needed, even pro active and you talk to a person. Reviewed on: 17th March 2023

Brilliant

Great bank - so easy and convenient plus great interest rates Reviewed on: 17th March 2023

So it's so easy with good rewards too

App is very user friendly, statements are clear. Rewards are a bonus. Not had any issues with them. Like the way you get a notification for each card transaction so fraud would be ready to spot. You can block your card or different types of transaction, like gambling if you don't use it. Reviewed on: 17th March 2023

Excellent app based bank

I love the fact that:- I get 1% cashback on all debit card purchases The card has no bank details displayed for security I can transfer money from my savings account to my current account within seconds I can see instantly when a debit is made and to whom on my phone I can get excellent advice within a few minutes using the app online chat function There are no foreign currency transaction fees for using the card outwith the UK I can add notes for each transaction to remind me at a later time I can view previous statements on the app I could go on and on ...... Reviewed on: 17th March 2023

Fresh and easy to use

Chase have been great since I joined a year ago. Focused on the customer, offering great perks (cashback) and a really easy to use online banking app. Reviewed on: 17th March 2023

Best bank

So impressed by Chase which manages to make banking fun, easy and really feels like one is getting a good service Reviewed on: 17th March 2023

Great service

It provides me with an alternative bank with great benefits Reviewed on: 17th March 2023

Reliable, well featured app

Long sign up process, but flawless since then. Enjoy using the app. Reviewed on: 17th March 2023

So easy and efficient

Wonderfully straightforward experience with so many east options to save money! Reviewed on: 17th March 2023

Best current account

The services offered by Chase are fantastic and the cashback on spending is brilliant. The app is also clean and very effective. Reviewed on: 17th March 2023

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