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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

The all round bank

Chase just goes further than any other bank I've ever used. Helping me make the most of my money. Reviewed on: 17th March 2023

Slick, easy to use, all round great!

Chase Bank is such a simple but effective way of banking. It’s so easy to use and they like to reward their users as much as they can. Reviewed on: 17th March 2023

Breath of fresh air !

Love this new bank, I have recommended it to all my family and friends Reviewed on: 17th March 2023

Always available and updated

Very user friendly and they increase rates very quickly Reviewed on: 17th March 2023

Best customer services I have received in a very long time!

I have had a couple of queries regarding my accounts and the problem each time was sorted out within the hour and no long wait for my call to be answered. The customers service agents I had dealings with had the knowledge that was required to fix my issues first time around. Reviewed on: 17th March 2023

Easy to setup

Very easy to use while abroad and shopping Reviewed on: 17th March 2023

Great Bank

Love the way they notify me immediately of any transaction. Always ahead of game in terms of saving rates and new ideas. Reviewed on: 17th March 2023

Brilliantly faultless

Could not me more simple. So easy to join and interest rates are fantastic Reviewed on: 17th March 2023

Amazing bank

What an amazing bank I signed up as they were offering a free £20 when you deposit £20 and I am so glad I did. They offer so many benefits like round up and cashback on everyday spending it was a no brainer. They have competitive rates for your savings and no penalties for withdrawing. They keep increasing it in line with interest rates too so no messing around with switching providers and it was super easy to set up. I have been with my mainstream bank for 19years and have no benefits like the one chase gives me. I would and have definitely recommend to my friends and family x Reviewed on: 17th March 2023

First class service and product, so easy to use

The banking app is so easy to move money between accounts and it is instant in telling you what and when you have spent something and calculating your balance. Reviewed on: 17th March 2023

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