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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

A Great Account

I have had my Chase account for 11 months. In that time I’ve been extremely pleased with the account & rates of interest. The 1% cashback on spending is great. The rare times I’ve contacted them the customer service is excellent Reviewed on: 17th March 2023

user friendly and so rewarding

I was unsure about app- only banking but the experience has been great. The app is intuitive and has really given me a good grasp of my finances. The reward are fab, I fe like a valued customer. Reviewed on: 17th March 2023

The best bank

Opened the account last year and just great. Nice round ups, great cash back and savings rates., Reviewed on: 17th March 2023

A little extra

The first time I have ever had money paid for using my current account Reviewed on: 17th March 2023

Great account

Easy to use app, great account.good interest rates. Reviewed on: 17th March 2023

Easy & straight forward

Joining chase was easy, the app is very good, the whole experience was simple. Reviewed on: 17th March 2023

Excellent current account

The current account is easy to use, and I can have more than one to make paying bills easier. Offering cashback on all everyday spending, and 5% on automatic round ups, it has been a rewarding experience. App is easy to use and customer service prompt. Reviewed on: 17th March 2023

Easy to use

Chase bank make banking look so easy. Have been a customer now for a while and have no complaints Reviewed on: 17th March 2023

Great bank

Easy to use, clear app, minimal marketing, great comms, great rates Reviewed on: 17th March 2023

Great bank rewarding it's customers

Excellent rewards in terms of high levels of cashback. Great idea of saving rounded up pennies from your spending in a high interest account. Excellent App, so easy to use. Pair the debit card account with the savings account and you can't possibly go wrong. CHASE BANK is forward thinking and understands the need to reward loyalty and looks after it's customers. Reviewed on: 17th March 2023

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