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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great banking app

Great banking app, interest on balance and reward on spending. Reviewed on: 17th March 2023

Banking issues

I’ve had 2 banking issues in the last 12 months. Both were resolved by chase. Neither was the banks fault. The service I received was great. Reviewed on: 17th March 2023

I've told all my work colleagues about this app its great

I love the fact you can have a round up pot and get interest on it. It's a very easy app to use and generally very happy Reviewed on: 17th March 2023

Worry-free banking

Chase is straight forward, easy banking. Any queries I've had have been swiftly and easily clarified. Excellent. Reviewed on: 17th March 2023

My new Chase account

Chase is intuitive cool and gives back to its customers. Easy to set up and use makes a refreshing change to normal banking Reviewed on: 17th March 2023

Super bank

Great bank, brilliant app, great rewards, very easy to use Reviewed on: 17th March 2023

Other banks chase you

I am not a serial bank account mover. What first attracted me to Chase Bank (recognising 1% credit on usage was temporary) was the fact they don't charge for use outside the UK. I found opening an account was simple and after opening the account discovered just how good the app was to my old banks. I have been with Chase over six months, and see no reason why it will not (eventually) become my main account. I can't believe I am over 60 and singing the praises of a bank but I recommend Chase to friends and family as I am so confident they will be as happy as I am. Reviewed on: 17th March 2023

A Great Account

I have had my Chase account for 11 months. In that time I’ve been extremely pleased with the account & rates of interest. The 1% cashback on spending is great. The rare times I’ve contacted them the customer service is excellent Reviewed on: 17th March 2023

user friendly and so rewarding

I was unsure about app- only banking but the experience has been great. The app is intuitive and has really given me a good grasp of my finances. The reward are fab, I fe like a valued customer. Reviewed on: 17th March 2023

The best bank

Opened the account last year and just great. Nice round ups, great cash back and savings rates., Reviewed on: 17th March 2023

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