Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

View other Chase Bank products

4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Customer Service brilliant.

At any time I have contacted Customer Service I have been pleasantly surprised at the level of care and empathy from them. I was unsure at first about an only online account but it is the best think ever. Reviewed on: 13th February 2026

Been with chase for a few years and I left other ban...

Been with chase for a few years and I left other banks for them they’re services are by far the best! Reviewed on: 13th February 2026

Good customer service and well designed app.

Good customer service and well designed app. Reviewed on: 13th February 2026

Excellent online bank for daily life.

Excellent bank for daily needs and when travelling. Easy to use, plain and simple. I have only had to call once about an issue. Customer service was excellent. I like the system alerting me when money has arrived. Reviewed on: 13th February 2026

Really easy to open the account.

Really easy to open the account. I like the savings accounts and the interest rate is solid. I like cashback on my groceries & petrol. And I signed up for the round up savings which has an impressive interest rate & a novel way to save. Reviewed on: 13th February 2026

Absolutely amazing with no issues so far

Absolutely amazing with no issues so far Reviewed on: 13th February 2026

Cashback great

The cashback i got for the first year of my account on every day spending was great. Reviewed on: 13th February 2026

Fabulous and easy app to use, communication is brill...

Fabulous and easy app to use, communication is brilliant always know everything about my account Reviewed on: 13th February 2026

The Chase current account via app is easy to use.

The Chase current account, operated via app, provides all the services I require and is easy and user-friendly to operate. It integrates well with the Saver Account and comes fee-free. The app is always quick to respond and provides notifications when deposits arrive. Reviewed on: 13th February 2026

Easy to set up and access current account

Very easy to set up accounts and transfer money to other banks or savings. Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Classic account (discontinued)
from TSB 3.69 from 202 reviews
International Payments
from iFAST Global Bank 4.89 from 292 reviews
Current Account
from Punjab National Bank 1.00 from 1 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 376 reviews
Savings
from Chase Bank 4.94 from 23000 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub